FAQ's

How long will it take for me to get my items?

  • Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
  • Shipping charges for your order will be calculated and displayed at checkout.
  • Delivery times are estimates and commence from the date of shipping, rather than the date of order. They are to be used as a guide only and are subject to the acceptance and approval of your order.

Can I return my items?

  • Return Window: Returns are accepted within 14 days of receiving your product. If 14 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.
  • Condition of Products: Items must be unused, in the same condition that you received them, and in the original packaging.

What happens if I order more than one item?

Some items will arrive together, while others may arrive separately. 

Will I have to pay customs on my items?

This varies from country to country. The customer is responsible for any customs charges that may arise. 

Is your website safe to use?

Yes, of course! We use SSL (secure socket layer) security to ensure that all of your data is encrypted and kept safe at all times.